She also holds a Bachelor of Arts degree in Social Science and Criminal Justice from California State University, Sacramento. Stephanie T. Nguyen, Chief Technology Officer, Competition and Consumer Protection Guidance Documents, Bureau of Consumer Protection Organization Chart, Careers in the Bureau of Consumer Protection, HSR threshold adjustments and reportability for 2023, A Century of Technological Evolution at the Federal Trade Commission, FTC and CFPB Seek Public Comment on How Background Screening May Shut Renters out of Housing, Celebrating NCPW 2023 In Your Neighborhood: Outreach & Program Ideas - March 1. Previously, Egawa was chief counsel at the California Department of Tax and Fee Administration from 2017 to 2019. She was deputy secretary for policy, research and legislation at the California Labor and Workforce Development Agency since 2017, where she served as assistant secretary for policy, research and legislation from 2015 to 2017. The Department of Financial Protection and Innovation (DFPI) provides protection to consumers and services to businesses engaged in financial transactions. P&6:\3i,TN(3TT *+E endstream endobj 26 0 obj <>/Metadata 4 0 R/Outlines 8 0 R/Pages 23 0 R/StructTreeRoot 14 0 R/Type/Catalog/ViewerPreferences 162 0 R>> endobj 27 0 obj <>/MediaBox[0 0 3600 2340]/Parent 23 0 R/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 28 0 obj <>stream The State of California is proposing to invest $140 million of cap and trade money next year in three communities likely $70 million in Fresno, $35 million in Los Angeles, and $35 million in a third location. Deputy Administrator. This unit created and maintains several consumer handbooks and guides, including California Tenants: A Guide to Residential Tenants and Landlords Rights and Responsibilities; The Small Claims Court: A Guide to Its Practical Use; and more than 30 consumer-oriented legal guides. DCA licenses or certifies practitioners in more than 255 professions. He has been with Business, Consumer Services and Housing Agency (BCSH) since 2017. EMSA Authorization of Out-Of-State Medical Personnel. Dorais also served in multiple positions at the California Department of Consumer Affairs Bureau of Automotive Repair from 1995 to 2004, including bureau chief and deputy chief. Corp. Code 25000-25707) (CSL). rJxjA?gy~Z ExPgR1< S1;u `N{ -1@R5zy`Y>Pj i4` *YFU\@U$M:] F*N2bIC@UP The Office of Professional Examination Services provides psychometric consulting services for the management of occupational licensure examination programs. The Office of Publications, Design & Editing designs, edits, updates, and distributes more than 200 consumer publications, newsletters, and reports produced by DCA's various entities and by its Executive Office. DCA Allocates Cost of Certain Services Through Pro Rata. 2. Health care providers who have not received California licensure and wish to continue practicing, should check with the specific licensing Board for information on how to obtain licensure in California and/or temporary licensure options. BreEZe enables consumers to verify a professional license and file a consumer complaint. Patrick Dorais was appointed by Governor Edmund G. Brown, Jr. effective November 8, 2013. As described below, DCA provides certain centralized services to its boards and bureaus, including human resources, fiscal and budgeting, as well as legal services. PDE supports DCA's licensees by producing and publishing online newsletters for many of its boards and bureaus, and supports DCA staff by producing Did You Know?, the monthly online newsletter for employees. Boards, committees, and commissions operate independently but rely on DCA for administrative support. Through its Call Center and Correspondence Unit, CIC provides consumers and licensees with user-friendly information and identifies for them the government agency or community organization that can best address their needs. Instead, the costs of OIOs operations are supported by the pro rata. Licensees and applicants can submit license applications, renew a license and change their address among other services. Learn how to select a licensed, qualified contractor; check the status of a contractor license; negotiate a clear contract; prevent disputes and mechanics liens; and resolve contractor disputes. The BCSH Housing team with California Governor Newsom at a housing bill signing presser. In addition to servicing 3040 interagency contracts with DCA boards, bureaus, and committees, OPES also oversees the master contract for examination administration at computer-based testing centers throughout the State. Lamp Station a registered ARD that is licensed to test, inspect, adjust, and repair all lamps and related electrical systems on vehicles. Toggle navigation OPENDATA GOV US. Forgot User ID? Publications are free to the public and are made available on the department's website. Prior to his appointment, Thomas managed BAR's Enforcement Operations Branch. BreEZe enables consumers to verify a professional license and file a consumer complaint. Online application and index of positions available for Board & Commission appointments. For more information, click here: https://www.dca.ca.gov/about_us/ab2113.shtml. Ask a Bureau employee to be involved in a forum, publication, discussion, or other event; or to inquire about any Bureau events. Together, these entities license more than 3.4million people in more than 280 professional categories, such as doctors, acupuncturists, and cosmetologists. Prior to joining BCSH, Myles was a Trade Policy Analyst at Bryant Christie, Inc., where he specialized in international agricultural policy and managed the firms customized trade regulation databases. 0 OIO has been able to operate at existing levels to accomplish its work, and it is not clear if the additional positions and expenditures are justified. The California Department of Consumer Affairs (DCA) is a department within the California Business, Consumer Services, and Housing Agency. The Administrative Unit provides in-house counsel to the department's administrative divisions and Division of Investigation and represents DCA before the State Personnel Board and the Department of Personnel Administration. BreEZe enables consumers to verify a professional license and file a consumer complaint. . Licenses and regulates approximately 35,000 California automotive repair dealers. DCA reports that it allocates the costs of many of its servicessuch as training, legal, fiscal, human resources, and publicationsproportionally among its boards and bureaus based on the number of authorized positions at each entity through what is known as pro rata. She was Director of Public Policy and Community Partnerships atGreen Dot Public Schoolsfrom 2008 to 2013 and Associate DirectoratBarrio Action Youth and Family Centerfrom 2006 to 2008. Brochures Sexual Harassment Brochure How to File: Complaint process DCA licensed professionals are being targeted by a new scam. She has over 20 years of state service and has held various managerial positions within the Office of Statewide Health Planning and Development and the Department of Toxic Substances Control. %PDF-1.7 % He served as deputy chief at the California Victim Compensation and Government Claims Board in 2007 and at the California Department of Consumer Affairs Bureau for Private Postsecondary and Vocational Education from 2004 to 2007. The site is secure. The company is headquartered in Sacramento, . The OSFM provides for fire prevention by enforcing fire-related laws in state-owned or operated buildings, investigating arson fires in California, licensing those who inspect and service fire protection systems, approving fireworks as safe and sane for use in California, regulating the use of chemical flame retardants, evaluating building In support of this mission, BAR provides a wide range of services: 1 Pursuant to AB 471 (Low, Chapter 372, Statutes of 2021), vehicle safety systems licenses will replace lamp and brake licenses, effective January 1, 2024. Before working at the Department of Finance she served as a budget analyst at the Department of Health Care Services, and as staff for the American Recovery & Reinvestment Act Task Force in the Office of the Governor. Correspondence Unit staff respond to e-mails and letters sent to the department. Enterprise Technology maintains and supports DCA's UNIX/Wide Area Network as well as the Internet and intranet sites, and maintains the enterprise architecture. To lead, coordinate, and oversee twelve state entities that advance policies, regulations, and programs to protect consumers, promote and preserve affordable housing, prevent and end homelessness, and guard civil rights. ~0!=H'd\5~gTRNHB;w)7BCVBMZ"Xa8"XVIA)D@PJ6Ma6PX[GV'0*7 5OG?0 p' !V@iac 05/lm&ZRM@3;),@fqZXeuYa#TP fq^X2 d@%NEZ QYGriX^.p3.%+r^xYgO &0>J{A Solid Training Solutions supports the development of all DCA employees through the design, delivery, evaluation, and administration of training and education programs. Important Reminder: Following the anticipated termination of Californias COVID-19 State of Emergency on February 28, 2023, health care providers licensed out-of-state who received the Emergency Medical Services Authoritys (EMSA) authorization to practice in the state without a license issued by the pertinent California licensing Board will no longer be permitted to practice pursuant to that authorization after that date. The Division's market research team will . DCA provides a variety of centralized administrative and other services to its boards and bureaus. Request Secretary Castro Ramrez's presence at an event or to schedule a meeting. For example, OIO should be able to translate reducing licensee application processing time lines into personnel hours that result in cost savings, or OIO should be able to report on the extent to which savings have been redirected to the boards and bureaus other priorities. The Bureau of Automotive Repair (BAR), part of the Department of Consumer Affairs (DCA), protects Californians through effective oversight of the automotive repair industry and administration of vehicle emissions reduction and safety programs. invitations2cfpb@consumerfinance.gov. In this post, we assess and make recommendations on the Governors budget proposal to permanently fund the operations of the Organizational Improvement Office (OIO) in the Department of Consumer Affairs (DCA). She was Intergovernmental Relations Analystat theLos Angeles Community Development Commissionfrom 2004 to 2006 and Project Manager and Grants CoordinatoratBarrio Action Youth and Family Centerfrom 2002 to 2004. The fee is assessed at the time of license renewal on licensees that prescribe, order, administer, or furnish Schedule II, Schedule III, Schedule IV, or Schedule V controlled substances. In addition, we recommend that the Legislature approve the funding on a three-year basis (rather than on an ongoing basis as proposed by the Governor). The Legal Division includes the Legal Office, the Legal Services Unit, and the Administrative Unit. Before joining the Business, Consumer Services and Housing Agency, Lila served as the Deputy Commissioner for Policy at the Department of Business Oversight (DBO). The Division of Investigation is the law enforcement and investigative branch of DCA. Prior to his appointment, Piccione served as DCAs chief technology officer. The Department is comprised of more than 4,200 employees who are responsible for the oversight and administration of programs serving California's most vulnerable residents. He has more than 14 years of state service all with BAR and has held various managerial positions within the Bureaus Field Operations and Enforcement Division. For example, OIO assigned one staff member to most projects, when it previously would have assigned two. Most recently she served in the Office of Los Angeles City Council District 10, where she was Senior Deputy for Homelessness and Housing. She earned two Masters degrees in Public Administration and International Relations and a Certificate of Advanced Study in the Program for Latin America and the Caribbean at the Maxwell School of Citizenship and Public Affairs at Syracuse University. of California. California Attorney General: (800) 952-5225. The Agency's Multifamily Division finances affordable rental housing through partnerships with jurisdictions, developers, and more. It provides for the delivery of digital government services through the oversight of statewide IT strategic planning, project delivery, procurement, policy and standards, and enterprise . Practitioner's Workflows, How-To Guides, Strategy Notes, Charts, Checklists, and annotated Sample Documents empower you to complete even unfamiliar tasks with skill and . As such, it is unclear if the additional resources would lead to increased outcomes. Jill also spent ten years in private practice with Jacobson Markham L.L.P., working as a litigation paralegal and then associate attorney on litigation matters involving business, construction, and agriculture. OPES services include occupational analysis, item writing, examination development, standard setting, program evaluation, and statistical analysis of examination performance. The California Department of Technology leads the state's drive to deliver clear, fast, dependable, and equitable public services. The Department of Consumer Affairs' Division of Investigation (DOI) is a police department that provides law enforcement investigation services to DCA licensing boards. During his eight years there, he litigated civil rights cases on behalf of individuals experiencing homelessness, defended numerous tenants from eviction, and maintained healthcare and public benefits access for Sacramento residents. OIO has provided information on multiple workload outcomes, such as the number of business processes it has documented and the recommendations it has made for DCA centralized services, boards, and bureaus. General Information: 800-952-5210. Jason Piccione was appointed in December 2020 as Agency Chief Information Officer. The department consists of more than 40 bureaus, boards, committees, commission, and other entities that license and regulate practitioners. His work at BCSH focuses on matters related to the Interagency Council on Homelessness. Tad Egawa was appointed General Counsel at the California Business, Consumer Services and Housing Agency in January 2019. The Governors budget for 2023-24 proposes $1.2million annually from the pro rata and seven permanent positions to permanently fund OIOs operations. This is especially notable as the additional costs would be borne by the boards and bureaus, several of which have funds that are structurally imbalanced. Share your feedback. The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. Chief, Office of Internal Affairs. Erica Gonzalez was appointed Deputy Secretary of Equity and Strategic Initiatives at the Business, Consumer Services and Housing Agency by Governor Gavin Newsom in September 2021.Gonzalez has been Vice President of Student and Family Supports atPueblo Nuevo Education and Development Group since 2018. Legal Office lawyers provide legal analysis and opinions on laws, issues, proposed legislation, government contracts, employer-employee matters, the Open Meetings Act, the Public Records Act, and the Information Practices Act. She has also served as Senior Deputy for Homelessness and Mental Health in Los Angeles County, where she supported efforts in 2017 to pass Measure H, which funds housing and services to prevent and end homelessness in Los Angeles. Grant is a member of the California State University Sacramento Governmental Alumni Association and Leadership California. Expedited Licensure for Refugees, Asylees, and Holders of Special Immigrant Visas, Refugees, Asylees, and Holders of Special Immigrant Visas who apply for licensure by DCA boards and bureaus may seek an expedited licensure process. Biography of Lourdes M. Castro Ramrez, Secretary for BCSH. On this Wikipedia the language links are at the top of the page across from the article title. Laurance completed a fellowship with the Shriver Centers Racial Justice Institute in 2020. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. A few members of the incredible Department of Consumer Affairs team3500 staff members strongworking in consumer protection through the licensing of 3.4 mil professionals across 280 license types, from accountants to pharmacists to speech pathologists. Although DCA is working with these boards and bureaus to bring their funds into balance (such as through annual savings or fee increases through the regulatory or legislative process), additional expenditures that are passed to the boards and bureaus through the pro rata place additional pressure on these funds. Mark Duval has been working as a Labor Relations Analyst at State of California - Department of Consumer Affairs for 4 years. OIOs services are intended to help the boards and bureaus improve their efficiency and effectiveness. She has served as a Chief Operations Officer for Corazon Latino Inc., a nonprofit she helped launch to empower diverse communities through social, environmental, health, and conservation initiatives. Visit our Industry page for information on licensure requirements or use our Auto Shop Locator to find a licensed shop near you. BCSH Secretary Lourdes Castro Ramrez and BCSH Deputy Secretary Sasha Kergan met with US Treasury Deputy Secretary Wally Adeyemo and community members in Compton, CA, regarding opportunities to leverage state and federal funding to assist renters, expand homeownership and accelerate affordable housing construction. ORGANIZATION CHART. A test-only station is licensed to inspect vehicles. There are currently more than 2.4 million practitioners licensed by the DCA. Piccione has worked more than 22 years in public service. The Department also protects professionals from unfair competition by unlicensed practitioners. Upon the State of Emergency ending, active waivers that were issued under the authority of the State of Emergency and Executive Orders will also expire. For the complete list, see the Department's Licensees page. For example, OIO reported that it made 102 recommendations to centralized services, boards, and bureaus in 2021-22. It consists of Business Services, Human Resources, and Fiscal Operations. Sacramento, CA 95815 (916) 561-8704 . BreEZe is DCA's licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! New look coming to the California Department of Consumer Affairs in 2023 Protect your vehicle from catalytic converter theft Submit your CAP income documentation or check the status of your application online Check for safety recalls on your vehicle Schedule your biometric enrollment appointment online today! Sign up for email updates from DCA Boards and Bureaus. The company is CA Department of Consumer Affairs. Dhakshike Wickrema was appointed Deputy Secretary of Homelessness at the Business, Consumer Services and Housing Agency by Governor Gavin Newsom in March, 2022. A repair-only station is licensed to diagnose and repair vehicles. DOI staff work to provide timely, objective, and cost-effective investigations regarding allegations of misconduct by licensees of client agencies, and to developing information for filing criminal, administrative, and civil actions on behalf of these agencies. The Department of Housing and Community Development promotes safe, affordable housing by administering programs that provide grants and loans for affordable housing development. 1. Read the Governors press release for more detailed information about the end of the COVID-19 State of Emergency. He has also worked as a spokesperson at the California Department of Corrections and Rehabilitation, and as the local Morning Edition host/producer at Capital Public Radio. Sonia Rangel is an Senior External Affairs Manager for the Business, Consumer Services and Housing Agency. Its mission is to develop and manage a centralized program for training, education, and human resources development which ensures a skilled workforce that can meet DCA's strategic objectives. Request Secretary Castro Ramrez's presence at an event or to schedule a meeting. Melinda Grant was appointed Undersecretary at the California Business, Consumer Services and Housing Agency in January 2019. As chief information officer, he sets Agencys direction for information technology and coordinates infrastructure and service delivery across the Agency. She was a legislative aide in the Office of California State Senator Kevin Murray from 2003 to 2006 and was a legislative analyst at the American Federation of State, County and Municipal Employees from 2001 to 2003. Amy was Russia program manager at the Initiative for Social Action and Renewal in Eurasia from 1995 to 2000, a development coordinator at the Government Accountability Project from 1993 to 1995 and a legislative fellow at the Friends Committee on National Legislation from 1992 to 1993. In 2015, DCA established OIOs predecessor, the Organizational Change Management unit, in response to findings from the California State Auditor that future IT projects should include a process for planning and implementing effective organizational change management. CalHFA supports the needs of renters and homebuyers by providing financing and programs so more low and moderate-income Californians have a place to call home. DEPARTMENT OF CONSUMER AFFAIRS Kimberly Kirchmeyer Director VICTIM COMPENSATION BOARD Lynda Gledhill Executive Officer TEACHERS' RETIREMENT SYSTEM Jack Ehnes Mr. Heimerich earned his bachelors degree in English at the University of Illinois, Urbana-Champaign, and his masters degree in Journalism at the Ohio State University. Unclear if OIO Efforts Have Led to Measurable Benefits and Savings. The City of Berkeley, the University of California - Berkeley, Village of Love, and the Abode Services team share with BCSH Secretary Lourdes Castro Ramrez how they are taking a people-centered approach to connect people experiencing homelessness with housing and services with their Encampment Resolution Fund grant. OIOs current services to the boards, bureaus, and the department are similar to that of the Organizational Change Management unit. California Department of Consumer Affairs. She was a legislative aide in the Office of California State Senator Kevin Murray from 2003 to 2006 and was a legislative analyst at the American . The 2020-21 budget subsequently provided five positions and $894,000 to support the unit, now referred to as OIO, for another three yearsmeaning through the end of the current year. She had previously been Deputy Commissioner of DBOs Legal Division, and prior to that served as Deputy Commissioner of Business Regulations at the Department of Corporations. A test-and-repair station is licensed to inspect, diagnose, and repair vehicles. BCSH Secretary Lourdes Castro Ramrez, DCA Director Kimberly Kirchmeyer, and BCSH Deputy Secretary Lila Mirrashidi join Mexican doctors participating in the California Licensed Physicians and Dentists from Mexico Pilot Program at La Clnica Del Valle de Salinas working to improve healthcare outcomes in the community. Licenses brake and lamp stations and adjusters. Egawa was assistant general counsel at the Ryland Group Inc. from 2004 to 2007 and an associate at Jeffer, Mangels, Butler and Marmaro LLP from 1999 to 2004, at Tuttle and Taylor from 1998 to 1999 and at Sheppard, Mullin, Richter and Hampton LLP from 1996 to 1997. Lead to increased outcomes Housing Through partnerships with jurisdictions, developers, and cosmetologists available on the consists., bureaus, and cosmetologists Multifamily Division finances affordable rental Housing Through partnerships jurisdictions! Permanently fund OIOs operations, see the Department of Consumer california department of consumer affairs organizational chart ( )... Protection and Innovation ( DFPI ) provides Protection to consumers and Services to the boards, committees, the! And statistical analysis of examination performance of Emergency DCA licenses or certifies practitioners in more than professions! Staff respond to e-mails and letters sent to the boards and bureaus improve their efficiency and.. 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