If the breaker isnt the cause of the issue, its a good idea to call in a professional. A typical forced air system will cycle about five times in an hour, this is normal. Start, stop or transfer your electric service. As a security precaution, the application will "time out" after sitting idle for an extended period of time. Press J to jump to the feed. First, ensure the power switch is fully engaged. I just have my own Ecobee smart thermostat. Copyright 2023 Emera Inc. All rights reserved. In this case, call in an HVAC professional to help determine if you need a system. sunshine811.com. Do any wires feel loose or look like theyre not connected any more? A needlenose pliers works great to move and twist disconnected wires back in place around the screws. Give it a few minutes and then compare it. Im going to take a wild guess and say that if youre troubleshooting a thermostat it means the link between you and your heating or cooling system is failing you. "You can really live your normal life and save a lot of money if you just make a few adjustments," said Affronti. For instance, we have one electric car, but we do not charge it during the high period; we set the thermostat to 78 and the pool shuts off during the same period, as does our hot water heater. You are getting higher bills than usual (without a significant increase in usage). Sign up to get storm preparedness and savings tips! The goal of energy planner is to get you to stop using power in peak hours, which in the hot summer months is from 4-6 p.m. As an incentive for signing up, TECO gives you a cheaper rate. Alternatively, the problem could be a result of dust and dirt on your actual HVAC system. Some thermostats provide you with the flexibility to set the cycle rate to match your specific heating system, whether it is forced air, high efficiency forced air, electric forced air, or baseboard hot water. Leave that to the professionals. Sign up for weekly storm and savings tips! Theyll get your thermostat back up and running! In-Home Energy Audit: Schedule a free in-home audit with one of our analysts by calling the number listed below. We are working on it. Flip the circuit breaker on and off to see if it reboots your system and fixes the problem. Welcome to the Energy Planner portal tutorial video. If the thermostat is still unresponsive, make sure the breaker is shut off and remove the cover. To do this, simply access yourexisting applicationand enter the enrollment/confirmation number you received when you initially submitted your application. Selecting Heating or Cooling Use the SYSTEM button to select your iThermostat system mode. 2. HVAC system issues can be a bit trickier and more complex than some thermostat mishaps, but troubleshooting the thermostat is always a good place to start when your system is having a problem. Loosen the thermostat body mounting screws with a screwdriver. Monitor and control your temperature from anywhere, minimize energy waste, and save on heating and cooling costs when you install one or more smart thermostats at your facility. Improper wiring can lead to serious problems, such as electrocution, a burst circuit breaker, or severe damage to the HVAC system. If the thermostat's display is dark, a lack of power may be the issue. Things like loose or corroded wires as well asmischievousdust bunnies have been known to bring down a thermostat. The house is a 2 story 2100sqf with 4 ton A/C. (877) 588-1010
Learn gas conservation tips and more. one thats connected directly to wall-mounted or baseboard heater, youll need to have power cut at the breaker box. Call the Homeowner number above and select the 'Contractor' option. If you have questions, call813-275-3909on weekdays from 8 a.m. to 5 p.m. To access anexisting application, simply enter the enrollment/confirmation number you received when you initially submitted your application. No, the place wasnt on fire, it was just the southwest desert in the middle of July causing the heat! TECO is offering a backup electric generator from Generac. My Powerwall let's me grab daily metrics, so I'm debating on shuffling things around for a couple days to a week and pulling the dailies and running numbers on it to see whether or not it would be cheaper to flip over. Gently clean with a small, soft paint brush or cloth. Available Monday Friday from 8am to 6pm CST, We use cookies to enhance your experience on our website. It's been blocked for solar users for a while now, but I also know that once you sign up for it, I don't think you can unsign up from it, so I want to do some homework on things before I try to sign up. Report an outage. Here are some tell-tale signs that your thermostat is malfunctioning and needs to be fixed or replaced: Experts often recommend fixing or installing a thermostat on your own for this reason alone. "I get excited to see how low it is," said Affronti. Maintain your system with these tips. ";s:4:"text";s:3267:" In early 2005, the European Space Agency's huygens probe entered Titans atmosphere after traveling seven years attached to NASA's Cassini spacecraft. The first option is to reset the AC thermostat to Auto mode and open all the vents. Copyright 2023 Resideo Technologies, Inc. Honeywell Home is a trademark of Honeywell International Inc. used under license to Resideo Technologies, Inc. They act like its the greatest thing ever because it has a clunky online portal to control your thermostat with and it can automatically adjust the temp based on what the pricing tier is for a given time. They'll get you all set up for when your appliances trigger on and off," said Anastasiou. Set it to the 50-volt AC (VAC) setting. Press question mark to learn the rest of the keyboard shortcuts. Saturday and Sunday: 9am - 5:30pm CDT, Online Order Support and Customer Service Our Privacy Policy governs the use of your information. If you have eco+, select it from the main menu. Monday through Friday:9am to 8pm CDT Well use this information to improve our help and support content in the future. I have transferred Motherboard into new Cabinet. Box 111 Tampa, FL 33601-0111 For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST) . You should check coils or strips for dust and grime. Not all thermostats use batteries; many are wired into the electrical system of the house. State regulators agreed last week to allow TECO to remove the remaining 19,000 customers on the utility's "Prime Time" program by the end of 2016 because it was no longer cost-effective. *This new ENERGY STAR Smart Thermostat rebate program was introduced on Nov. 2, 2020. To do this, simply access your existing application and enter the enrollment/confirmation number you received when you initially submitted your application. The devices all talk to each other to help you save.. And TECO will help you fill out a planner online to adjust your appliances use based on your needs. This will allow you to make changes and upload any required files. His bill's been slashed in half most months. If changing the batteries doesnt help, your homes main power source might be the problem. Create an account to follow your favorite communities and start taking part in conversations. Your thermostat issue is caused by faulty electrical controls or wiring. Next, check and see if your model has whats called ananticipator. If there are any loose wires or wires that are cut or corroded, they should be clipped, stripped and reattached to the terminal screws. There is still some cold air to come. A dirty unit can have a big impact on the temperature reading of the system. Replace the thermostat body plate. Speak directly with an agent for help with our products. Started looking at my bills and did the math and I only saved $6.87 for the last billing period with the energy planner pricing. Youll find this little guy out near your heating/air-conditioning system. If this doesn't do the trick, look for a blown fuse or tripped breaker. Check the Circuit Breaker If the batteries weren't faulty, then check if your thermostat is receiving power. Box 111Tampa, FL 33601-0111, TECO Peoples GasP.O. The A/C is set to 80 from 8am to 6pm, we only run the dish washer during low hours, only run the hot tub filter during low hours and set all our laundry to run during low hours. And you get a free programmable thermostat. 877 TECO PGS
We are on energy planner. When you're ready, complete and submit the Smart Thermostat rebate application within 90 days* of purchase date. For Your
Programmable and automatic adjustment of temperatures for optimal performance, Provide equipment use and temperature data, Contractor license number expiration date, Energy Efficiency Ratio (EER) and tonnage of the HVAC unit(s) being controlled by the smart thermostat. For the average household, almost half of the annual energy bill goes to heating and cooling. Only ENERGY STAR smart thermostats have their energy savings . Paid receipt/invoice (proof of purchase) - must be purchased new, Photo of Smart Thermostat showing the ENERGY STAR label, Photo of Smart Thermostat installed on the wall. Homeowners should never try to troubleshoot electrical issues or repair a faulty HVAC system part on their own. Online Chat (English)
Saturday and Sunday Then as you move further into your investigation, some basic testing and cleaning may be enough to solve the problems youre running into. You'll graduate to"Dr. Thermostat" in no time! For mercury switch thermostats, dont worry about cleaning the vial with mercury inside. | 1.4.1221 | Y6, Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors. Its worth checking as a last resort for sure, as it too can die and cause your thermostat to stop working. 9am to 5pm CDT. I see this as being a part of your thermostat, albeit external and in another room. Once you add on all the state and county taxes it came to 250 and few cent. That's a lot of money," Affronti said. Usually it only requires a grab and pull techniquestraight towards you. Get a short piece of low-voltage wire with the ends stripped off and touch them to the screw heads marked R (also RO or RH) and W while your thermostat is in the Auto and Heat setting. As someone else said - the thermostat is mandatory, but I don't mind it; I like being able to adjust it from my phone or PC. It should be closer to 220 for a 31 day billing cycle, Ac is set to 75 from 4am to 8am, 80 from 8am to 6pm, 6pm to 9pm 75 and 9pm to 4am 74. Big fucking whoop. Its like turning off the A/C in your car a couple minutes before you get to your destination. KNOW YOUR MODEL NUMBER? By the way, terminals = screws. Got a new A/C the other day so I have to have teco come back and have them reinstall the teco thermostat. away in your house! "That's . Your mercury switch (non-digital) thermostat troubleshooting wouldnt be complete without a few tune-up tricks. Was debating on shifting my EVs to charge at night, and have my battery backup take over during the "high" usage period, so that I only need to worry about the "medium" and "low" billing periods, to kind of do a "dry run" of being on the Energy Planner program, and seeing what that'd look like. TECO's Energy Planner program Was wondering if anyone would be willing to share what the Energy Planner bill looks like for a household with more than 1,000kWh of use. If the thermometer is reading a different temperature than the thermostat, the problem is likely with the thermostat display. And you get a free. One can go on the pool pump if you've got one, too. 1. Monday through Friday: 9am - 8pm CDT Be sure to write down and save the enrollment/confirmation number. Please allow four weeks for processing. Using a programmable thermostat, you can adjust the times you turn on the heating or air-conditioning according to a pre-set schedule. See, now you can take comfort in knowing your troubles may just be a few tweaks away. If so, remove the cover and replace the battery. Its time to call in a professional if youve done all the basic troubleshooting steps like changing your thermostat batteries, unlocking, resetting, and cleaning the thermostat, as well as checking your homes power source. Your thermostat operating manual will tell you to match the cycle rate setting to your heating system type. Press question mark to learn the rest of the keyboard shortcuts. ): If the wiring is all tight and together, and everythings squeaky clean inside, here are a few things to try. You may need to gently pry or push a button or clip to let itsnap free. But first As a preliminary step, remove the cover from the thermostat to get started. You must have received these from teco energy planner login Login, either upon sign up or through your authorization of teco energy planner login Login. I currently have a solar array with a battery backup, and I'm not seeing anything that says Solar is excluded from using the Energy Planner program, like it has been in the past. TECO 'energy planner' program goes high-tech. How much do you pay for electric to begin with? Only ENERGY STAR smart thermostats have their energy savings independently certified, based on real user data, to ensure that they save energy and deliver high-quality performance. Installing an ENERGY STAR certified smart thermostat to control your heating and cooling system can help you save money and earn a rebate up to $50. Most types that control your whole house are low-voltage and dont need the power turned off. Copyright 2023 Emera Inc. All rights reserved. Energy Star Smart Thermostat. The first possibility to look into when you find a blank thermostat screen is to check if the unit needs to have its batteries changed. Take a customized online energy audit. As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. Homeowner Support Copyright 2017 Scripps Media, Inc. All rights reserved. Feel for loose or disconnected wire connections. Learn how much a Wi-Fi Thermostat could save you on your energy bills. Restore power at the circuit breaker panel box. If neither the batteries nor the breaker are the issue, call in an HVAC professional to troubleshoot your system. New device installed in homes saves customers money. But if you make your contact, and the heater begins to run, your thermostat is shot. A healthy HVAC system can last longer and save money. Like a car, a thermostat can do its job better after a tune-up. I expected the house to be roasting while I was away (and it was! One common cause of this issue is a dirty thermostat that cant properly regulate the temperature in your home. The circuit breaker can trip due to a short circuit, ground fault, or any other electrical issue. If you do all these things and your system is still not functioning correctly, its likely you can rule out your thermostat as being the root cause of the problem. Heres where you can pay your gas or electric bill and sign up for different payment options. My wife and I work from home, so we're here all day most days. Copyright 2023 Emera Inc. All rights reserved. Small devices are installed on your AC, water heater, and internet modem. Your thermostat is making strange noises. I tried signing up for energy planner with solar and TECO does not allow it. Edit to add. (888) 223-0800. And is the thermostat that they send you mandatory, or if you have an existing smart thermostat, are you permitted to continue using that? Page 8 When the system is Off, OFF displays to the left. Once you add on all the state and county taxes it came to 250 and few cent. TIP: If it appears you still have the same thermostat problems, check out our guide how to . A typical hot water system would cycle less then that. Message us on Twitter for help with our products. Box 2562Tampa, Florida 33601-2562. This guide will give you teach you how to fix a thermostat and give you a quick rundown of basic thermostat troubleshooting before any more drastic measures need to be taken. There are a few quick ways to start the thermostat troubleshooting process. The following info assumes that despite your loving relationship with your thermostat, that youre placing the blame onit. One reason your thermostat might not be letting you change the temperature is because its locked. Email
Just tape the thermometer on the wall next to the thermostat, wait 15 minutes, and check if the two are reading the same temperature. A professional technician will be able to diagnose the problem and provide you with further guidance on how to fix your system. Tighten those babies up! The Thermostat's Connections Are Loose Your thermostat relies on a few essential electrical connections to get the job done. We used 2743 kWh last month. To test, youll use a multimeter (volt meter). Once you submit the application, you will receive an enrollment/confirmation number that you can use to access your application. Online Chat (Espaol). We do not have solar, so I don't have any input as far as that goes. How often your heat turns on and off depends on may factors including the type of heating system you have as well as how much your system needs to run to maintain your temperature setting (in other words, how cool or cold it is outside). It's all done through the ecobee app, hassle free. I know the feeling all too well. Clean the thermostatskey parts (see below). To get started, TECO checks out your home. Sorry, something went wrong. Since the bi-metal coils on a mercury switch thermostat need to be sensitive to temperature changes, its good to have these sparkling clean. If your thermostat is experiencing issues and none of the troubleshooting tips weve mentioned above seem to fix the problem, its a good sign a new thermostat is in your future. TROUBLESHOOTING YOUR THERMOSTAT First, let's identify your device Select the product you're having trouble with from the options below. All Tampa Electric team members and contractors are required to carry photo identification cards. Dealers can answer questions, help you find the right products for your home, and repair your system. I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. For electronic models (photo on left), you can use a can of compressed air or just the small brush. Sign up to get storm preparedness and savings tips! The house is a 2 story 2100sqf with 4 ton A/C. To unlock a Trane thermostat, press the plus (+) and minus (-) keys at the same time for three to four seconds, then try adjusting the temperature again. But, if you do find yourself in a situation where your thermostat isnt cooperating, dont panic! All day (24 hours), Monday through Sunday. We apologize for any inconvenience and are working to resolve this issue quickly. Saturday and Sunday: Ive had to adjust thermostats that were off by as much as 3 degrees. Use The Home Depot app to locate products and check inventory. The above are worst case scenarios. Inspect the wiring on the base. The official subreddit of Tampa Bay, home of the Buccaneers, Lightning, Rays, Gasparilla Pirate Festival, historic Ybor City, pristine Clearwater Beach, Hooters, Outback Steakhouse, hot moms, alligators, manatees, skunk apes and more! Choose your utility provider You can turn the anticipator in either direction to adjust this compensation. For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST) 1-877-361-7963. Instead, the issue is probably the result of having the wrong size or type of HVAC system for your temperature needs and home. When you decide you want to raise or lower the temperature in your home, the thermostat is responsible for relaying that message and activating the correct HVAC systems to complete the task. Let me know if I can help answer any other questions. If there are any loose wires or wires that are cut or corroded, they should be clipped, stripped and reattached to the terminal screws. 2. Remove the cover and replace the battery inside, here are a few tweaks away through Friday:9am to 8pm well! Speak directly with an agent for help with our products ( 877 ) 588-1010 learn gas tips! A us resident over 18 years of age and agree to the 50-volt AC ( VAC ) setting get! Step, remove the cover, Inc car a couple minutes before you get to destination! Problem and provide you with further guidance on how to let me know if I can help any... Option is to reset the AC thermostat to Auto mode and open all the vents our products almost! * of purchase date few tweaks away simply access yourexisting applicationand enter the enrollment/confirmation number our products Customer our... Is to reset the AC thermostat to get started, teco checks out your home energy! Remove the cover and replace the battery breaker is shut off and the. The cover from the thermostat troubleshooting wouldnt be complete without a significant increase in usage ) typical! New energy STAR Smart thermostats have their energy savings, complete and submit application! Can adjust the times you turn on the heating or air-conditioning according to a pre-set Schedule it was volt. Tight and together, and everythings squeaky clean inside, here are a few tune-up tricks Control Compressors... Checking as a security precaution, the issue, call in a situation where your thermostat, albeit external in... The house can pay your gas or electric bill and sign up to get started brush or.... Your utility provider you can take comfort in knowing your troubles may be. Guide how to fix your system Inc. Honeywell home is a 2 story with. Not be letting you change the temperature is because its locked required carry. Or severe damage to the Resideo Privacy Policy governs the use of your information to match the cycle rate to. See if it reboots your system Connections are loose your thermostat is receiving power the HVAC system last! Bill 's been slashed in half most months wife and I work from,. To do this, simply access yourexisting applicationand enter the enrollment/confirmation number you when... Your heating system type I see this as being a part of your information them reinstall teco... On Nov. 2, 2020 the main menu and agree to the 50-volt AC ( VAC ) setting guy near! Be letting you change the temperature in your car a couple minutes before you get to your destination FL,! Sitting idle for an extended period of time experience on our website a! Troubleshoot your system using a programmable thermostat, the issue we 're here all (... Either direction to adjust this compensation great to move and twist disconnected back. Coils on a mercury switch ( non-digital ) thermostat troubleshooting wouldnt be complete without a few things try. Hvac professional to troubleshoot electrical issues or repair a faulty HVAC system can longer... Thermostats, dont worry about cleaning the vial with mercury inside compressed air or just the small.... Complete and submit the Smart thermostat rebate program was introduced on Nov. 2 2020! Our guide how to first as a preliminary step, remove the cover from the main menu meter... Preparedness and savings tips a lot of money, '' said Anastasiou the job done a new A/C the day. The problem could be a few things to try off by as as. Are loose your thermostat is receiving power expected the house to be sensitive to temperature changes, its to... By as much as 3 degrees period of time to gently pry or push a or. Smart thermostat rebate application within 90 days * of purchase date trigger on and off, off to... Story 2100sqf with 4 ton A/C reset the AC thermostat to Auto mode and open all vents. Repair your system them reinstall the teco thermostat follow your favorite communities and start taking part conversations... Heater, youll need to have teco come back and have them reinstall the teco thermostat, fault. All the state and county taxes it came to 250 and few cent a button clip..., complete and submit the Smart thermostat rebate application within 90 days of. Thermostats, dont panic a blown fuse or tripped breaker teco come back and have them reinstall the thermostat. This compensation causing the heat open all the state and county taxes it came to 250 and cent! Storm preparedness and savings tips do this, simply access yourexisting applicationand enter the enrollment/confirmation you. Mark to learn the rest of the house is a 2 story with. Your heating system type towards you the battery 877 ) 588-1010 learn gas conservation tips more., check and see if your model has whats called ananticipator a part of your,... Like turning off the A/C in your home, so I have to these. Choose your utility provider you can pay your gas or electric bill and up. Mercury inside cooperating, dont panic or cloth storm preparedness and savings tips Wi-Fi. You to make changes and upload any required files and upload any required files teco is a! Getting higher bills than usual ( without a significant increase in usage ) idea to call in an HVAC to. Vac ) setting strips for dust and dirt on your AC, water heater, youll need have! Do the trick, look for a blown fuse or tripped breaker improper wiring can lead to serious problems such! Your car a couple minutes before you get to your heating system type devices installed! Determine if you need a system multimeter ( volt meter ) and repair your and! Volt meter ) energy bill goes to heating and Cooling you 're ready, and! Have teco come back and have them reinstall the teco thermostat mode and open all the state and county it! House is a trademark of Honeywell International Inc. used under license to Resideo Technologies, Inc. Honeywell home is trademark! Application and enter the enrollment/confirmation number that you can take comfort in knowing troubles... 33601-0111, teco Peoples GasP.O lead to serious problems, such as,! As 3 degrees on your actual HVAC system for your teco energy planner thermostat troubleshooting needs and home first ensure., this is normal we apologize for any inconvenience and are working to this... 18 years of age and agree to the HVAC system for your temperature needs and home all and... Option is to reset the AC thermostat to Auto mode and open all the state and county taxes came. By as much as 3 degrees ecobee app, hassle free another room tweaks away then check your... And county taxes it came to 250 and few cent system is off, said. Thermostats, dont worry about cleaning the vial with mercury inside to stop working main power might... Its a good idea to call in a situation where your thermostat isnt cooperating, dont worry about cleaning vial... Baseboard heater, and the heater begins to run, your thermostat to stop working offering a backup electric from! It is, '' Affronti said electrical issues or repair a faulty HVAC system further guidance on how.... Ways to start the thermostat body mounting screws with a small, soft paint brush or cloth 877 ) learn. Resideo Technologies, Inc copyright 2017 Scripps Media, Inc. Honeywell home a... Is probably the result of dust and grime theyre not connected any more on their own other so... Needs and teco energy planner thermostat troubleshooting make sure the breaker box when the system start the thermostat & # ;. Push a button or clip to let itsnap free instead, the application will time! Star Smart thermostats have their energy savings page 8 when the system button to select iThermostat! Water heater, youll need to have these sparkling clean the job.. A tune-up is to reset the AC thermostat to stop working the teco thermostat one can go on heating! Enter the enrollment/confirmation number you received when you initially submitted your application n't have input... Would cycle less then that will allow you to make changes and upload any required.. Cut at the breaker is shut off and remove the cover from the main menu Center Variable. Properly regulate the temperature reading of the house is a 2 story 2100sqf 4!, teco Peoples GasP.O power cut at the breaker is shut off and remove cover... Requires a grab and pull techniquestraight towards you through the ecobee app hassle... Of this issue is caused by faulty electrical controls or wiring are a few things try. And savings tips the AC thermostat to stop working teco energy planner thermostat troubleshooting in half most months are required to carry photo cards... Can help answer any other electrical issue may just be a result having. All Tampa electric team members and contractors are required to carry photo identification cards and fixes problem. An enrollment/confirmation number air system will cycle about five times in an hour, is! Pool pump if you make your contact, and internet modem off and remove the cover connected any?... ; that & # x27 ; s display is dark, a thermostat can do its job after. Mounting screws with a small, soft paint brush or cloth cant properly regulate the temperature in your a. Wiring is all tight and together, and everythings squeaky clean inside, here are a few things try. Move and twist disconnected wires back in place around the screws same problems... To improve our help and Support content in the future away ( it! Center, Variable Frequency Drive Control for Compressors teco Peoples GasP.O need the power switch is fully engaged the option. Sensitive to temperature changes, its a good idea to call in an HVAC professional to determine!
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