Mobile Devices which have been unlocked in an unauthorized fashion (jail-broken) or otherwise modified are not eligible to use the Digital Wallet Service. Wells Fargo currently charges up to $7.50 for a non-customer to cash a check drawn upon their bank without having an account. We will not allow you to pledge the Account as collateral for any loan to you. Call a Frost Representative and talk to a real person at (800) 513-7678. We may also block certain transactions that we suspect are illegal, including, but not limited to, transactions in violation of the Unlawful Internet Gambling Enforcement Act. More than $1,500. You understand we will process only your Electronic Images that comply with the Standards and are Sufficient Image Copies, and we will use commercially reasonable efforts to present these Sufficient Image Copies for collection under the Check 21 framework. The availability of funds for deposits via Digital Deposits is set forth in the Funds Availability Policy Disclosure section of this Agreement. (8) Our Responsibility for Collecting Deposits If you deposit or cash a check, or we send one for collection, we act only as your agent. Frost Bank offers only one checking account option, which offers free access to 1,200 ATMs throughout Texas, free online/mobile banking, and a free Visa checkcard. I. * Create memos for each transaction. (2) Account Changes Sufficient Copy means: (1) A sufficient copy is a copy of an Original Check that accurately represents all of the information on the front and back of the Original Check as of the time the Original Check was Truncated or is otherwise sufficient to determine whether or not a claim is valid. In any case, you will get an Account statement at least quarterly. If the third arbitrator is jointly selected by your and the Banks designees or by the AAA or like organization, that third arbitrator shall have these same industry or legal experience or credentials described above. For determining the availability of your deposits, every day is a Business Day, except Saturdays, Sundays, and federal holidays. If you want to transfer ownership, we may require that you close the Account and open a new Account in the name of the transferee or pledgee. A. Until the Smart Safe Vendor has received and physically verified any Smart Safe deposit, Bank accepts no liability for loss of any Smart Safe deposit(s) or any losses or damages incurred by customer with respect to the Smart Safe deposit(s). Why are banks required to obtain this information on cash transactions over In order to help us prevent fraud or other loss regarding your Account, you agree to exercise ordinary care to safeguard all Account checks, Debit Cards, PINs, User IDs, Account statements, and any other document or instrument that contains or may contain your sensitive financial information. Any written notice we give to you is effective when it is deposited in the U.S. mail, postage prepaid and addressed to you at your mailing address as described in subsection VI.S.1. Q. T. Unauthorized Transaction means a transaction that was not authorized by you, including, but not limited to, an erroneous or unauthorized debit. USE OF A MOBILE CARD INVOLVES THE ELECTRONIC TRANSMISSION OF PERSONAL INFORMATION THROUGH THIRD-PARTY CONNECTIONS. You understand that even if you have asked for your original paper checks to be returned to you with your statement, those paper checks may not all be your Original Checks. For fixed rate Accounts, we will use the rate in effect for your deposit. If you change any phone number you have provided to Frost or any Frost third-party service provider, for any reason, you agree to immediately notify Frost to ensure that the above communications are not interrupted or inadvertently delivered to another recipient who may be reassigned your prior phone number. The resulting fee transaction if debited as an electronic funds transfer from a consumer Account is covered by the Electronic Funds Transfer Act and the Electronic Funds Transfer disclosure contained in this Section X.B. Furthermore, if you provide us with an Electronic Image of a Substitute Check for deposit into your Account instead of an Original Check, you agree to reimburse us for all claims, losses, costs and damages we incur because the Substitute Check resulting from the Electronic Image does not meet applicable Substitute Check Standards or causes duplicate payments. (iii) Tell us the dollar amount of the suspected error. You did not receive your scheduled Account statement. All Substitute Checks deposited via Frost Digital Deposits must be endorsed payable to the order of Mobile Deposit Only, Frost Bank, followed by your signature and Account number. If your Account is a time deposit, you have agreed to keep the funds on deposit until maturity. (5) Foreign Items In addition, we may report to the IRS multiple cash transactions which together total more than $10,000 in any one (7) Agents (3) Your Liability for Unauthorized Transfers We will extend this time period if you were not able to make a timely claim because of extraordinary circumstances. Relationship to Your Digital Wallet Provider If you believe your Debit Card has been lost or stolen, call us at the telephone number listed above or report your Debit Card lost or stolen online at www.frostbank.com by clicking Account Services and then clicking Report a Lost or Stolen Card under Card Management in Frost Online Banking. Upon receipt of any deposit(s), the Smart Safe Vendor will verify currency amounts removed from each of customers Smart Safes. (Stop Payment Orders for Checks) and X.B.10 (Stop Payments on ATM, POS or Debit Card Transactions) for more information regarding stop payment orders). It is your responsibility to read and understand the third-party agreements before creating, activating, or using a Mobile Card (as that term is defined below) in a Digital Wallet. Is there any way that I can avoid having this form completed and the transaction reported to the IRS? The purpose of the Bank Secrecy Act and other anti-money laundering laws is to help the U.S. Department of Treasury and law enforcement in their fight against criminal offenses, including money laundering and terrorist financing. If we are required by state law not to honor a postdated check after advance notice from you, you agree to give us advance notice early enough for us to act on it, to do so in writing, and to specify the date, exact amount, and number of the check, along with the name of the payee. If you prefer banking from a mobile phone or tablet, Frost Bank also offers a mobile banking app, available for free on the App Store and Google Play. (1) Cash Vault Services * Locate 1,700+ Frost ATMs and 150+ financial centers. Section 408 or Title 26 U.S.C. If any funds are returned to you in a currency other than U.S. dollars, we will convert the returned foreign currency into U.S. dollars at its current exchange rate for such currency at the time of the return. (6) Our Right to Refuse Deposits We may refuse a deposit, or part of a deposit, to your Account at any time. You represent that for Digital Deposits, you consider the Security Procedures to be commercially reasonable with respect to the size, type, and frequency of deposits you anticipate submitting. Fees. If you do and the check is presented for payment before the actual date on the check, we may pay it or return it unpaid. You may purchase up to $4,500 per card per day at Visa merchants, POS terminals, and by cash advance. You must also inform the payee in writing of your revocation. It is anticipated that the arbitration will take place within ninety (90) calendar days after notice is given. Because of a lack of real-time balance information when in Stand-In Mode, we encourage you to use caution when conducting transactions that may move your Account balance into a negative or overdrawn status, which may cause you to incur an associated Overdraft fee. POP conversion may occur at a Point- of-Sale (POS) location where the business or merchant will have posted notice that your check will be converted to an electronic debit and may have you sign a receipt and may return your check to you after scanning your check. (9) Multiple Signatures If you have met, in our sole discretion, the conditions we have established for use of Digital Deposits to make deposits via Electronic Images, we will provide Internet access to our computer network and accept for deposit to your Account(s) the Electronic Images of Original Checks for collection as allowed under this Agreement and the Documentation. Q. And there are plenty of other options available as well, including check . You further agree to notify us in writing of any changes in the person(s) authorized to act on behalf of the Account Holder, and change in the business entitys certificate of incorporation or other organizational document, or the form of ownership. computer hacking, virus attack, or theft or loss of any equipment containing data owned by you), it is your sole responsibility to determine whether you have the obligation, under applicable law, to notify potentially affected individuals whose sensitive PII may have been compromised by the security breach incident. Some or all of the checks issued by you for payment, or other checks deposited by you, that you receive from us may be Substitute Checks. (1) Some businesses, including merchants, retailers and billers for services, convert original paper checks that you give them into electronic debits (sometimes referred to as an electronic check) through use of Accounts Receivable Conversion (ARC), Point of Purchase (POP) conversion, or Back Office Conversion (BOC). Q. If we do not have current exchange rates for the particular foreign currency involved, we will use our best efforts to promptly convert the currency through reasonable commercial and/or banking channels, and you agree to pay us a reasonable fee for such services. You agree that you, as the Business Account Holder, shall be solely responsible for all acts of any such Third Party. Check cashing services for payroll checks, government checks, tax checks, and money orders are available at many Walmart stores for a small fee$4 for checks $1,000 or less and $8 for checks higher than $1,000, with a maximum check amount of $5,000. The Account statement shall be considered correct for all purposes, and we will not be liable for any payment made and charged to your Account, unless you notify us in writing within certain time limits after the statement is made available to you by mail, sent to you at your statement mailing address, made available to you through Online Statement Delivery (if you are enrolled in Online Banking, your statement is available to you as soon as it is posted, free of charge. Credit Verification and Reporting (9) Fees (i) Account Access you may use your card and PIN to: Withdraw money from your checking or savings Account; Make deposits to your checking or savings Account; Transfer funds between your checking and savings Accounts; Pay for purchases at places that have agreed to accept the card; and. Either you or Bank may terminate Digital Deposits, with or without cause, upon thirty (30) calendar days written notice to the other of its intent to do so, sent to you at your statement address and sent to us at the address provided herein. (13) Preauthorized Payments, XI. Call or write as soon as you can if you think your statement or receipt is wrong, or if you need more information about a transfer listed on the statement or receipt. They will generally be available no later than the seventh Business Day after the day of your deposit. You have the right, at your own expense, to employ separate counsel to participate in such matter on a non-controlling basis. (1) What is a Substitute Check To make check processing faster, federal law permits banks to replace Original Checks with Substitute Checks. These checks are similar in size to Original Checks with a slightly reduced image of the front and back of the original check. Everything time I come with a check that is a large amount to cash or deposit there is always a hold or an approval I have to wait on. (14) Electronic Checks You may give a merchant information about your checking Account over the phone or over the Internet and authorize them to create an electronic withdrawal from your Account. Your enrollment in the Digital Wallet Service does not impact any other agreement Frost has with you. Q. However, you should consult your own attorney if you have any questions regarding community property laws and the division of property at the death of either spouse. We will mail notice to you at least twenty one (21) calendar days before the effective date of any change, as required by law. designation. You will have no liability for unauthorized transactions if you notify us within sixty You may change your phone number by following the steps outlined at www.frostbank.com. Back to top. Frost has the right to employ counsel of Frosts choice to defend and control of any such matter subject to indemnification by you. Consider using a check. AnytimeCheck: Best for Businesses. The subaccounts will be comprised of a savings account and a transaction account. At no time is the Bank liable for the contents of such transfers. Interest Frost reserves the right to revise these Digital Wallet Service terms at any time, and you are deemed to be aware of and bound by any changes to these terms by your continued access to or use of any Mobile Card and/or the Digital Wallet Service. If your deposit is not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice by the Business Day after we receive your deposit. We may change the categories or the processing order of one (1) or more of the categories at any time without notice to you, provided that such categories and processing order comply with applicable law, rule or regulation. (4) Funds Availability Holds on Other Funds (Other Accounts) If we accept for deposit a check that is drawn on another bank, we may make funds from the deposit available for withdrawal immediately but delay your availability to withdraw a corresponding amount of funds that you have on deposit in another Account with us. Box 1600, San Antonio, Texas, 78296 in time for us to receive your request three (3) Business Days before the transfer is scheduled to be made. Frost does not currently charge any fees for using the Digital Wallet Service. You and Bank agree that the fact of the arbitration, all submissions to and proceedings before the arbitrator(s), and the written decision and findings of the arbitrator(s) shall remain confidential between you and Bank unless reasonably necessary for judicial review or confirmation, or as required by law. In receiving checks from you for withdrawal or deposit, we act only as your agent. However, you are still liable for all uses of the Mark, regardless of whether you have provided a sample of the Mark to us. You can use it the same way you would use the Original Check. You may use a Substitute Check as proof of payment just like the Original Check. All endorsements must appear on the back of the check or other item within the first 1-1/2 inches from the left side of the item when looking at it from the front, except that for Substitute Checks, endorsements that appeared on the back of the Original Check must also appear on the back of the Substitute Check. Customer agrees that the findings and records of the Smart Safe Vendor shall be conclusive and binding upon Customer. We will also tell you when the funds will be available. FROST RESERVES ALL RIGHTS NOT EXPRESSLY GRANTED TO YOU. Disputes in excess of $100,000 are subject to this same limitation. - Locate 1,700+ Frost ATMs and 150+ financial centers. If you ask us to follow instructions that we believe might expose us to any claim, liability, or damages, we may refuse to follow your instructions or may require a bond or other protection, including your agreement to indemnify us. You should also revoke your authorization for pre-authorized debit card transactions you may previously have provided to a merchant. As such, we advise you to make your stop payment request to Frost Bank at least three (3) business days prior to your next regularly scheduled pre-authorized debit transaction date. You acknowledge that we will not give next day notice to you of receipt of an ACH or Wire Transfer item. (iii) Health Savings Account We can serve as your custodian for a Health Savings Account. Such license does not allow you to use the Mobile Card(s) on any device that you do not own or control (or for which you do not have authorization to install or run the Digital Wallet Service or the Mobile Card, such as where prohibited by applicable security policies in the case of corporate users), and you may not distribute or make any Mobile Card or the Digital Wallet Service available over a network where it could be used by multiple devices at the same time. On the death of the last surviving trustee, the ownership of the Account passes to the beneficiary. The terms of use for your Payment Card which were provided to you when your Payment Card was issued, and as amended from time to time, remain in full force and effect regardless of whether or not you use the Digital Wallet Service. You agree that Electronic Images, as defined below, submitted via Digital Deposits (from either your personal computer or mobile device) are not subject to the funds availability requirements of the Federal Reserve Boards Regulation CC (Regulation CC). (3) Delivery and Receipt of Notices, VII. If we do place a Hold on your Account, we may give notice as required by the laws governing your Account. DIGITAL DEPOSITS G. Check or check means any written order to pay a specific amount of money drawn on, payable through or at, or processed by, a bank or other depository institution. You may select some of the following Accounts by placing your initials next to the Account you select on the Texas Uniform Single or Multiple-Party Account Selection Form.. Arbitration hearings will take place in the county seat of the Texas county of your permanent residence at the time the claim is filed. 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